PTAC and VTAC units in hotels and apartment buildings are repaired on-site by Provincial Refrigeration, on the same 24/7 line as the rest of its refrigeration and HVAC service: (780) 405-7314. All major brands are serviced and installed, including GE and Friedrich, across Edmonton and surrounding areas by a family-run company that started in 2001. Call, or request service and describe the unit.
PTAC units (packaged terminal air conditioners) are the self-contained heating and cooling units installed through the wall of each suite, usually under the window. VTAC units (vertical terminal air conditioners) do the same job from a closet or utility space, serving the suite through ducting. Both are standard equipment in hotels, motels, apartment complexes and seniors residences, and both are serviced and installed by Provincial Refrigeration.
Service covers:
Most PTAC and VTAC failures can be repaired in place, and that is how Provincial Refrigeration approaches them. Diagnosing and repairing the unit in the suite keeps tenant disruption to a minimum, cuts equipment downtime, and avoids removal and replacement costs the repair did not require.
A failed unit becomes a problem for the tenant and the property manager fast. Technicians respond quickly, around the clock, with the goal of getting the equipment operating again as efficiently and cost-effectively as possible. When a unit does reach the end of its life, replacement and installation are handled by the same technicians, and buildings with a large stock of units can put them on a customized maintenance program to catch failures before tenants do.
Hotels and motels, apartment buildings and property managers, and seniors care facilities run buildings full of these units, and a single failed suite is a vacancy or a complaint until it is fixed. A property that wants heating, cooling and refrigeration handled together can put the whole set on a building maintenance package, with PTAC and VTAC stock covered alongside central HVAC.
Provincial Refrigeration has run commercial HVAC and refrigeration service in Edmonton for 25 years, family-run since 2001, and holds a 4.6 rating across 27 Google reviews. Technicians tend to stay, many for up to 20 years, and customers get the level of expertise a national company offers delivered with a local, hands-on approach. Service covers Edmonton and the surrounding areas, from rural communities to the heart of the city.
Yes. Units are diagnosed and repaired in place whenever possible, which keeps tenant disruption to a minimum and avoids removal and replacement costs the repair did not require.
All major brands are serviced, including GE and Friedrich.
Yes. When a unit reaches the end of its life, replacement and installation are handled by the same technicians who do the repairs.
Yes. Hotels, apartment buildings, property managers and seniors care facilities are the main customers for PTAC and VTAC service.
Yes. PTAC and VTAC service runs on the same round-the-clock line as the rest of Provincial Refrigeration's work: (780) 405-7314.
"Had DJ come out for a furnace/AC inspection through my apartment complex. Going through the complex is usually hit or miss since you never know who they’re sending, but DJ was solid. He found the issue quickly, fixed it, and did it all while training a new tech on their first day..."Aidan, Google review
"Chris was amazing. They responded quickly and brought the parts so they could fix our commercial refrigerator in one visit."Cheryl Blake, Google review
"I have been using Provincial Refrigeration for many years now. I have always received excellent and fast service when needed, at a reasonable price..."Steve Marsh, Google review
Refrigeration or HVAC down right now? The line is answered 24/7.
Call (780) 405-7314
